The guided setup didn't finish

If the guided setup at crewtavo.com/start stops, it shows one of these messages. Find yours below.

“You cancelled on Railway’s page, so nothing was set up.”

You chose not to authorize on Railway’s screen. Nothing was created. Start again from Get started whenever you like.

“That setup link expired.”

The sign-in with Railway timed out before the setup started. Start again from Get started: it only takes a minute.

“Railway didn’t share a workspace with Crewtavo.”

On Railway’s approval screen, a workspace has to be picked for Crewtavo to go in. Start again and pick your workspace on that screen before choosing Authorize.

“Railway didn’t finish signing you in.”

Railway’s sign-in stopped partway. Start again from Get started.

“Railway couldn’t start the setup.”

Railway refused to create the project. Try again. If it happens twice, deploy the Crewtavo template from Railway’s own page instead: press Deploy, then open the address on the crewtavo service when it’s done.

“Something went wrong on our side.”

The setup itself hit an error. Try again, or use the Crewtavo template on Railway’s page instead.

“The setup didn’t finish”: “Railway couldn’t create your Crewtavo.”

The project was started in Railway, but creating it failed there. Choose Open Railway on that screen to see what happened, or Start again.

“The setup took longer than Railway lets us follow along.”

The setup can only follow along for an hour. Your Crewtavo may still be starting: sign in to Railway, open the project called Crewtavo, and click the crewtavo box to find its address. See Find your Crewtavo’s address.

It’s taking a long time

Two notes can appear on the progress screen while it’s still working:

• “One part is taking a few tries to start.” Railway usually sorts this out by itself. Keep waiting.
• “This is taking longer than usual.” You can keep waiting, or choose check on it in Railway. Once it’s running, the address shows Crewtavo is starting up while it prepares the database; that page moves on by itself.

Railway’s “Not Found” page: “The train has not arrived at the station”

Railway can take a minute or two to switch on a brand-new address. The ready screen waits until your Crewtavo’s address opens in your browser before taking you there, and after two minutes it opens it anyway, with a note saying Railway is still switching it on. If you land on this page, your Crewtavo is fine: wait a minute and refresh the page. Don’t choose Go to Railway and start again. The address is on the ready screen, and in Railway on the crewtavo box (see Find your Crewtavo’s address).

“No setup in progress”

The progress page was opened in a browser that isn’t running a setup, for example on another device. If you set one up in this browser before, the page links to it. Otherwise, find it in Railway: see Find your Crewtavo’s address.