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"Finish setting up Crewtavo" or "Crewtavo is starting up"

Instead of an error, your Crewtavo’s address shows a setup screen when something isn’t ready. It checks again by itself and goes away once everything is running, or you can choose Check again. Find the message you see below.

Most fixes happen in your project on Railway: sign in to Railway, open the project called Crewtavo, and click a service’s box to open it.

Nothing is wrong. It’s setting up its database, and the first start takes a minute or two. The page moves on by itself.

“The database or one of its helper services didn’t start in time.”

Section titled ““The database or one of its helper services didn’t start in time.””
  1. In Railway, check that every service (db, auth, rest, storage) says Active. If one has crashed, open it and choose Redeploy.
  2. Then open the crewtavo service and choose Redeploy.

With Docker: in the Crewtavo folder, run docker compose --env-file .env.instance ps to see what’s running, then npm run instance to start anything that stopped.

“Crewtavo can’t reach its database.”

Section titled ““Crewtavo can’t reach its database.””

Same fix as above: check every service is Active, redeploy any that crashed, then redeploy crewtavo.

“Crewtavo can’t reach its sign-in and data services.”

Section titled ““Crewtavo can’t reach its sign-in and data services.””

Same fix: check that auth, rest and storage are Active, redeploy any that crashed, then redeploy crewtavo.

“Crewtavo couldn’t sign in to its database.”

Section titled ““Crewtavo couldn’t sign in to its database.””

The database password was changed after the first start.

  1. In Railway, open the db service’s Variables and put back the original POSTGRES_PASSWORD. The other services read it from there.
  2. Redeploy the crewtavo service.

With Docker: put the original POSTGRES_PASSWORD back in .env.instance, then run npm run instance again.

“The database address Crewtavo was given isn’t valid.”

Section titled ““The database address Crewtavo was given isn’t valid.””
  1. On the crewtavo service, open Variables and check SUPABASE_DB_URL. The template sets it; if it was edited, put the template’s value back.
  2. Redeploy the crewtavo service.

With Docker: the template’s value is in docker-compose.yml.

“Crewtavo’s keys don’t match its services.”

Section titled ““Crewtavo’s keys don’t match its services.””

Every service has to use the same JWT_SECRET. Make sure it matches on all of them, then redeploy them.

“The database hasn’t been set up yet.”

Section titled ““The database hasn’t been set up yet.””

Redeploy the crewtavo service. It sets up the database when it starts.

“Crewtavo is running on its own, without its database and the services that come with it.”

Section titled ““Crewtavo is running on its own, without its database and the services that come with it.””

Only the app was deployed, not the rest of Crewtavo. Deploy Crewtavo with its Railway template, which includes everything, or run npm run instance in the Crewtavo folder to start all five services with Docker.

This is a problem in Crewtavo itself, not in anything you did. The screen shows a short error message: send it to us in a GitHub issue. Once it’s fixed, redeploy. Your data is safe: each step either finishes completely or not at all.

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