# Getting help

> Where to ask a question or report a bug when the docs don't answer it, what to include so it gets solved quickly, and how to report a security problem.

In Crewtavo, the **?** beside the bell opens **Help**: ask Claude or ChatGPT about the screen you're on, with its docs page attached, or open that page here. Start with the search at the top of this page: it covers every page of the docs. Using ChatGPT or Claude? Each page has **Copy page** and **Ask** buttons under its title, and [llms-full.txt](https://crewtavo.com/llms-full.txt) has all the docs in one file for your assistant.

If that doesn't answer it, ask us.

## Where to ask

- **Questions**, like how to do something: [ask in Discussions](https://github.com/jviars/crewtavo/discussions/categories/q-a). Anyone can answer, and the answer that worked gets marked, so the next person with the same question finds it.
- **Bugs**, when something's broken: [open an issue](https://github.com/jviars/crewtavo/issues/new/choose).

Crewtavo is free, so there's no promise of a reply, but everything is read. Both are public, so leave out client details, passwords and keys.

## What to include

The more of these you include, the faster it gets solved:

- **Where Crewtavo runs:** Railway (trial, Hobby or Pro plan) or your own server with Docker.
- **Your version:** open your Crewtavo's address with `/api/health` on the end, like `https://crm.yourbusiness.com/api/health`.
- **The exact message** you see, copied as text, or a screenshot.
- **What you did just before**, and what you expected to happen.

## Security problems

Found a way someone could see or change data they shouldn't? Don't open a public issue. Report it privately on GitHub: on the [Crewtavo repository](https://github.com/jviars/crewtavo), open **Security → Report a vulnerability**.

## Commercial licenses

Crewtavo is open source under the AGPL-3.0 license. If you want different terms, such as keeping your changes to Crewtavo private or putting your own brand in place of Crewtavo's, [ask about a commercial license](mailto:hello@crewtavo.com?subject=Crewtavo%20commercial%20license).

Source: https://crewtavo.com/docs/support/getting-help/ (last updated 2026-11-04)